Privacy Policy

Your personal data and your assets are our highest priority. We are fully committed to safeguarding them.

Bitgate Swiftnex collects and retains data essential to your trading activities. How we collect and store this information is outlined in the Privacy Policy below.

Our policy is based on the following principles:

• To ensure complete transparency regarding the ways in which we collect and store your personal data:

Our goal is to ensure you understand how we collect and process your data, enabling you to make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy details the methods we use, giving you clear, concrete information about how your data is used. You are in control.

We will always provide timely updates whenever we determine you should be notified. Transparency is central to our approach.

Our trained staff are always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of Saudi Arabia. You can reach us at: info@bitgate-swiftnex.com

• We do not use personal data for any purposes other than those specified in our Privacy Policy.

We may process personal data for several purposes, including the proper operation of Bitgate Swiftnex services and facilitating connections between trader members and third-party trading platforms. We may also use it to maintain and enhance website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we process data as needed to deliver administrative and other business functions related to the Services provided to you, the client.

To deliver improved services aligned with your preferences and needs, Bitgate Swiftnex collects and uses personal data.

• To effectively use the essential tools that help protect your personal data and safeguard your rights in this context:

You may contact us at any time to access all of your personal data. We can also modify or delete it as needed. In addition, we support requests to transfer that data to you or to a designated third party of your choice. We provide these services to help you fully exercise your rights to privacy and control.

• Secure your personal data:

Our security systems meet the highest standards, with bank‑level security controls. While a 100% guarantee is impossible, we remain committed to continually upgrading our systems to the highest possible level and strengthening the measures we have in place.

We maintain a detailed, comprehensive privacy policy and robust, industry-leading security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all data relating to a natural person.

Our policy applies to all natural persons who are identifiable or already identified. This includes any individual who can be, or has been, identified in connection with data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.

We do not collect, or attempt to collect, any information about individuals under the age of 18. We also do not allow anyone under the age of 18 to use our platform for any purpose. If we identify any user or data relating to a person under the age of 18, we will delete that information immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data needed to enable you to use our services. Where required, we may also request personal data to verify the ownership of your account, for example. To maintain and continually improve the quality of our services, we collect and analyse data related to how you use our platform as well as information from our third-party partners.

3. You are under no obligation at any time to provide your personal data to the company.

Although you are not required to share your data with us, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect any data that can personally identify you. However, we do collect information such as your account activity, your IP address, and the date and time of access. For maintenance, security, and support services, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language associated with your account.

With respect to personal data collection, we only receive and retain the information you consent to provide when you connect with a third-party trading platform through us.

The personal data you provide to third-party platforms may include your full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The Company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such uses and processing comply with applicable laws of Saudi Arabia.

The company will only handle, process, or transmit your data in compliance with the applicable laws of Saudi Arabia. The following are the legal bases for doing so:

• You have agreed to the company storing and processing your personal data. When you submit your information to the company, you authorize us to transfer it to the relevant third-party trading platform. You have also consented to the processing of your personal data for one or more purposes.
• To improve services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
• Data processing is required to meet legal obligations.

If you would like to learn more about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

6. Disclosure of Personal Data to Third Parties

To facilitate IP address storage and processing, conduct user surveys and analysis, and deliver related services, the company may, where necessary, share anonymised personal data with approved third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, the handling of your data will be governed by the relevant company's privacy policy. This may include various licensed digital trading platforms.

To better serve our clients and enhance our services, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect the company’s rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a critical business transaction, such as the sale of the company or the pursuit of investment or loans, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, as required by law.

7. Use of Cookies and Third-Party Services

To support site analytics and collaborate with advertising partners, we may use cookies and similar technologies, in line with applicable laws and industry standards.

Cookies—small data files stored on your device when you visit a website—help collect information about your browsing behavior, preferences, and more. They are used to personalize and enhance your experience, allowing us to remember your settings and tailor our services accordingly. We also use cookies for website analytics and to compile statistics that support strategic planning.

Broadly speaking, this site uses two types of cookies. Session cookies are stored in your browser only for the duration of your session and are deleted when you close the browser. Others are persistent cookies, which remain in your browser even after you end a session. These allow the site to recognize you as a returning visitor and facilitate your use of the site.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Cookies are blocked or have been deleted

If you wish to delete or block cookies, you can do so through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some processes and site features from working as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept longer in accordance with local laws, regulations, and company policies.

Your personal data will be shared—at your request and discretion—with third‑party trading platforms for a period of 12 months. Upon the expiry of that 12‑month period, and with your consent, the data will be shared for a further 12 months.

As part of our operations, we regularly review all personal data to determine whether it remains necessary or not.

9. Transfers of personal data to third countries or international organizations

When necessary to deliver our services or for security reasons, we may transfer personal data to countries other than your own and to international organizations, using robust security measures. We apply the highest standards of data protection to safeguard your information and ensure you can exercise your legal rights and remedies in all cases.

Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• Data transfers are always conducted under the legal jurisdiction and competence of the EU, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, as set out in Article 46(2)(c) of the GDPR, establish the conditions for data transfers and are applied accordingly. You can review the Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected by the highest level of technical and organizational safeguards, aligned with industry‑leading standards. These controls help prevent data destruction from unlawful or accidental events and protect against the loss or alteration of that data.

Although we apply the highest standards of care and comply with data protection requirements under applicable law, it is not possible to guarantee in every circumstance that your personal data will remain entirely error-free. Accordingly, we cannot be liable if personal data is disclosed or suffers incidental, intangible, or consequential harm. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorized access by third parties, or any similar cause.

If we receive a legally binding request from regulators or other authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Anything transmitted over the internet, including personal information, carries some risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online

11. Links to Third-Party Websites

Throughout this website, you may encounter links to third-party applications and websites. These parties are not our affiliates and are outside the company’s control, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for those activities. Please use at your own discretion.

Always review the privacy policy of any company or service when you visit their website before sharing personal information. Ensure that their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will announce any changes on our website and through other appropriate channels. The revised privacy policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your Personal Data Rights

You have full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or limit both the scope and nature of our processing at any time.

On this page, residents of the EEA can find information relevant to them:

Your personal data is protected under the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that is being processed is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and it will be provided to you in electronic format. If you request additional copies of the data we process, beyond the one already provided, a reasonable fee may apply.

Rights granted under applicable law and this Privacy Policy must not compromise the rights of others. The Company may refuse or restrict access to personal data where providing such access would infringe upon the rights and freedoms of other individuals.

Right to Rectify Errors

Any errors in your personal data, whether due to omission or incorrect information, may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following situations: 1) if it has been processed without your consent or beyond lawful grounds; 2) if you request its removal and the Company has no legal obligation to retain it; 3) if you no longer agree to or accept any processing by us, even if lawful and based on our or a third‑party provider’s legitimate interests; and 4) if we are legally required to delete your data.

The right to deletion may be overridden or superseded by legal obligations under EU law or the laws of any member state. Likewise, data may be retained where necessary for the exercise or defence of legal claims

Right to Restrict Data Processing

You are entitled to request a restriction on the processing of your personal data in cases where you believe it contains inaccuracies.

Upon your request to restrict the processing of your personal data, it will be deleted except in the following cases: 1) where European Union or Member State law requires retention. 2) With your consent, when necessary to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you provided if you consented, in any form, to its collection and where the processing is carried out by automated systems.

You have the right to request the transfer of all of your personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data erased or deleted. This right cannot be exercised where doing so would infringe upon the rights or freedoms of another natural person.

Right to object to data processing

While the Company may process data to pursue its legitimate interests or those of a third-party service provider, you have the right to object and request that processing cease. This right does not apply where there is a compelling legal basis to continue, including to defend against or pursue legal claims. In such cases, we may continue processing your personal data.

You may, at any time, object to the processing of your personal data for any direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This does not apply retroactively to processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities for this purpose. You may file a complaint with these authorities at your discretion.

Section 13 outlines circumstances where your personal data rights may be limited under European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide access to the specific information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the extended deadline within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless doing so conflicts with applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee, or to decline a request, where it is deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the identity of the person submitting a personal data request, to ensure data protection and security.